Shipping Policy

Thank you for shopping with Janamaz.com. We are committed to delivering your orders quickly and securely so you can enjoy your Luxury Islamic Prayer Gift Box without delay.

Please review our shipping policy below.


Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on:

  • Weekends

  • Public holidays

Once your order has been processed, it will be prepared for shipping.


Shipping Time

After processing, the estimated delivery time within the United States is:

3–7 business days

Shipping times may vary depending on:

  • Customer location

  • Shipping carrier delays

  • Weather conditions

  • Holiday seasons

While we strive to deliver your order within the estimated timeframe, Janamaz.com cannot guarantee exact delivery dates.


Shipping Confirmation & Tracking

Once your order is shipped, you will receive a shipping confirmation email that includes your tracking number.

You can use the tracking number to monitor your shipment until it arrives at your delivery address.


Shipping Address

Please ensure that your shipping address is correct at checkout.

Janamaz.com is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error in your address, please contact us immediately before the order is shipped.


Lost or Delayed Shipments

If your package is delayed or appears lost in transit, please contact us and we will assist you in tracking the shipment with the shipping carrier.

Once the package has been handed over to the shipping carrier, delivery timelines are subject to the carrier’s operations.


Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number

  • Photos of the damaged product

  • Photos of the packaging

We will review the issue and arrange a replacement or refund if necessary.


Shipping Coverage

Currently, Janamaz.com ships within the United States.

For future international shipping availability, please check updates on our website.


Contact Us

If you have any questions about shipping or your order, please contact us:

Janamaz.com
Website: www.janamaz.com
Email: support@janamaz.com